How would you respond to negative media coverage? You’re an organisation with clear roles and responsibilities and none touches on crisis management. Will your response be shock, denial, anger, buck-passing? What if the crisis was triggered by your client or…
Delivering new technologies on their own does not change the way people work. Audiences, both users and their management hierarchies, must be convinced that new systems are better than those they are currently using, even if they are dissatisfied with…
Staying relevant to members and the motoring public is a big challenge for the body representing the UK parking profession. This is especially true as the sector prepares for upheaval from automated and electric vehicles, data protection and tightening regulation.…